General terms and conditions for fee-based courses
You must enroll online before the deadline. All enrolments are binding.
After enrolling, you will either receive an email confirming your provisional enrolment or a browser message stating that you have been put on the waiting list of the course you have chosen. The number of places on our courses is limited. Please ensure that you enroll for a course that matches your language level and learning needs.
If you initially received a provisional enrolment email, you will receive an email confirming your definite enrolment as soon as a) the minimum number of participants is reached or b) the deadline for enrolments has passed. You will also receive further information about the course by email and an invoice and bank deposit slip by post.
If you withdraw your enrolment before the enrolment deadline, you will not be charged for the course. If you withdraw from the course after the deadline, or if you fail to attend the course, you will be charged the full course fees.
If you wish to withdraw from a course, you must send a notification of withdrawal in writing (email or letter) to the Language Center Secretariat. Email correspondence with the course lecturer does not qualify as a notification of withdrawal. Alternatively, you may transfer your enrolment to another person. In such cases, you remain responsible for the payment of course fees to the Language Center. Non-payment of course fees does not constitute a withdrawal.
Minimum number of course participants
Our courses take place only if a minimum number of participants is reached. The Language Center reserves the right to cancel courses if: the minimum number of participants is not reached; the lecturer is unable to teach the course; other unforeseen circumstances occur. In such cases, the full course fees are reimbursed. Enrolled participants are not entitled to any other reimbursements. If the number of participants drops substantially, the Language Center reserves the right to merge parallel courses into one course. Parallel courses are occasionally run by lecturers who are not listed on the program.
Download our terms and conditions here (in German)